My favorite part of the hotel was that you could get cheap in-room massages. Perfect after a day of hitting up temples. I actually never took advantage of the pool because I was busy being a massage-whore. I got a 1-hour clothed full body massage for $6 and the next day I got a 1-hour oil full body massage. The 1-hour foot massage was $6. I frickin love Cambodia! I miss my daily massages! The rest of the gang did go down to the pool to relax. It was never too crowded.
In regards to the tuk tuk rides into the center of town, you just tell the front desk that you want to go into town and there will be a tuk tuk ready usually in about 15 minutes (sometimes it was a bit more or less). The trickier part was when you wanted a ride back. Most of the time, we just told the driver a time and a place, and he'd be there to pick us up. Otherwise, if you wanted to be flexible, you would need to pay for one back (only like $3 so really not so bad). And you can negotiate, as they'll usually start with a higher price. If you want to stay out late and party, you will need to pay for the ride back, as the free service stopped running at 9:30 I think. Overall, it was pretty easy. But there were times where we would have liked to pop back in town for a short time to buy a few more things, but spending 15 minutes into town and 15 minutes back, plus waiting for the tuk tuk at the start, was just not worth it. But the hotels in the center of town seemed like they would be too loud for me, especially since we were getting up early everyday. So in the end, I'd stay at Golden Mango again!
Location: 15 minute tuk tuk ride away from the center of town, which is actually great because town can get loud, plus the hotels outside of town have pools. A 2 minute walk to a gas station 7-11 type store. 10 minute walk to ATM.
Decor & Cleanliness: Lobby and room were clean. There was minimal mold/dirt on the grout in the bathroom. The shower curtain was at the end of its life and needed to be changed. The shower did flood the bathroom a bit, but the shower curtain kept the water from spraying all over. The room was extremely spacious. Decor was minimal but not dated looking. The pool was very pretty and the restaurant area is very relaxing and filled with greenery.
Comfort: Air conditioning worked well and it was pointed right at the bed, which was ideal. The shower never ran out of hot water. The room was also huge, more than enough space. The lobby, however, is not air conditioned. And the AC turns off in your room when you take the key out and leave (but it gets crankin once you turn it on pretty quickly).
Service: The staff spoke decent English, especially the main guy at the front desk. The front desk was very helpful at booking transport to/from the airport and to town and the temples. They responded quickly when I emailed about an airport pick-up. They actually offer free tuk tuks into and back from town.
Hotel Features: Free breakfast, In-room massages, Free tuk tuks to town, Free airport pick-up (not drop off), Pool, Restaurant and bar, Free coffee and tea all day, Cold towel when arriving and when coming back from the temples
In-Room Features: Free Wifi, safe, shampoo and soap dispensers, mini-fridge, 2 free waters each day